Refund policy

30-Day Satisfaction Guarantee

Your satisfaction is our priority. We proudly stand behind the quality and freshness of all Herbalife Nutrition and personal care products.

If for any reason you are not fully satisfied with your purchase, you may return the product within 30 days of delivery and choose between a full refund or a replacement.

To request a return, simply contact us at info@herbalfitireland.com. We will provide you with all the necessary instructions and the return form to complete the process smoothly.

Exchanges

Need a different product? No problem. You can request an exchange within 30 days of receiving your order. Our team will guide you step by step to ensure a quick and easy process.

Return shipping costs will be reimbursed in accordance with Herbalife’s official return guidelines.

Damaged or Faulty Products

If your order arrives damaged or defective, please contact us within 30 days of delivery. We will arrange a replacement at no additional cost, including return shipping.

Lost or Missing Returns

We recommend using a tracked and insured shipping service when returning products. Unfortunately, we cannot be held responsible for items lost or stolen during transit without proof of delivery.

Processing Times

Once your return is received at the Herbalife warehouse, refunds or exchanges are typically processed within 2 business days. Please allow a short time for confirmation after delivery.